OpticsPlanet Reviews

OpticsPlanet has an overall rating of 4.6 based on 23 reviews. Customer feedback on OpticsPlanet is mixed: OpticsPlanet reviewers highlight positive aspects like wide product selection, competitive pricing, knowledgeable customer service, fast shipping, which strongly appeal to outdoor enthusiasts, hunters, law enforcement professionals, shooting sports participants. However, OpticsPlanet is often criticized for its website navigation issues, occasional stock shortages, slow response times, shipping delays.

4.6/5.0

23 reviews

5 Stars

13

4 Stars

6

3 Stars

2

2 Stars

0

1 Star

0

All OpticsPlanet Reviews (23)
GildaTurnbow
May 15, 2026
"Handled the restriction without making it a headache"
I ordered something and later realized there was some state restriction stuff I hadn’t really paid attention to. opticsplanet caught it fast and actually explained what could and couldn’t be shipped, instead of just Doing the usual cancel-and-leave-you-guessing thing.

It was a little frustrating on my side, not gonna lie, but they were fair about it and the refund/change process was easy. i appreciated that they followed the rules but didn’t make the whole thing a hassle.
floyd_Porter73
May 08, 2026
"Fitment was a little hit or miss for me"
I ordered this part because it said it would fit my setup, but once I got it, some messing around with it I had to do before it actually worked. It wasn’t totally wrong or anything, just not as clear as I was hoping. Shipping was fine and the product itself seems okay, but the compatibility info, better it could definitely be.
Ernesto.grant
May 03, 2026
"Heads up: payment hold stayed longer than expected"
Just a heads up for anyone ordering: my order itself went through fine, but the payment authorization sat on my card longer than I expected. It made the billing look a little confusing until the charge finally posted correctly. It wasn’t a huge disaster or anything, but I do wish they were clearer upfront so people don’t get caught off guard
kay_Panza70
May 01, 2026
"OpticsPlanet handled the FFL transfer smoothly, to..."
OpticsPlanet handled the FFL transfer smoothly, to their credit. They already had my dealer info squared away and kept me posted once it shipped, which was nice because I really didn’t feel like chasing updates. I did have to call once, which was a little annoying, but the rep was helpful and got it sorted. Pickup went fine with no weird delays. I’d use them again
Eduardo_miller79
April 28, 2026
"Staff actually knew their stuff"
I had a question about which scope rings would fit my setup, and the guy I talked to knew exactly what he was talking about. He broke it down in normal words instead of sounding like he was reading off a script, which I appreciated. whoever runs this must be doing something right, because it saved me from ordering the wrong thing. Really glad I asked first. Good experience overall.
keith1978
April 26, 2026
"Good deal that actually stuck with me"
I still remember feeling relieved when I saw the final total after the discount code went through. I had checked a bunch of other places, and this ended up being cheaper than most of them. Shipping was normal, nothing super fast or fancy, but I was happy because I saved a decent amount overall. If the deals stay like this, I’d definitely order again.
Benjamin.black
March 27, 2026
"Glad I didn’t end up stuck with the issue"
I had a problem with my order and was worried I’d end up losing time or money trying to get it sorted. Customer service got back to me quickly and fixed it without making it a hassle. It was way easier than I expected, so I’m relieved and don’t really have any complaints.
hello_kelly868
March 26, 2026
"I ordered from opticsplanet.com and, unless I’m just..."
I ordered from opticsplanet.com and, unless I’m just missing something, the taxes and fees were laid out clearly before I paid. The total ended up being what I expected, and I didn’t notice any random extra charge showing up later. Overall, checkout was easy, which made me wonder if I was overthinking it.
CREAMER
March 25, 2026
"Good help with my warranty claim"
I had to file a warranty claim on an optic I bought through OpticsPlanet. It did take a little while to hear back, so at first I was kind of unsure how it was going to go. But once they responded, they were helpful and clearly told me what information to send in. The whole thing wasn’t exactly quick, but it did get taken care of, and I’m happy with how it turned out. I’d probably use them again.
hello_luke634
March 06, 2026
"Better packed than most deliveries I’ve gotten"
The box showed up really secure, and the item inside was totally fine. Compared to some other packages I’ve received lately, this one was packed much better and nothing got damaged.
Sophie-kelly
March 04, 2026
"Good gear, just wish tracking was better"
I ordered a scope mount and a few range accessories from OpticsPlanet, and I was relieved when everything showed up in the original packaging. No sketchy labels, no weird knockoff vibes, nothing that made me second-guess it. The quality was right about what I expected for the brands I chose, and the mount fit well with a clean finish, so that part made me really happy. That said, I did get a little annoyed with the shipping. It wasn’t horribly late or anything, but it was slower than I was hoping, and the tracking updates were hit or miss. One day I felt like it was moving, then suddenly nothing for a while, which was frustrating. Overall though, I’m satisfied. The products were legit and worked out fine. I’m giving 4 stars mainly because of the spotty tracking, but I’d still order from them again.
hello_brandy397
February 25, 2026
"I was shopping around for a scope mount…"
I was shopping around for a scope mount and opticsplanet had a solid selection. You can find a lot of different brands in one place, which makes it way easier to compare prices and specs without jumping between a bunch of sites. The only reason I’d give it 4 stars instead of 5 is that a few items looked available, but then you notice the shipping times are longer than expected. Still, if you’re looking for variety, it’s a good site and I’d probably order from them again
gerald1983
February 20, 2026
"Refund came through, just took a bit"
I did get my refund in the end, so that was good, but it was a little slower than I expected. I kept checking like, okay, is it coming today or what, but eventually it showed up and everything was fine.
JeanEsteban_60
February 04, 2026
"Account features work better than I expected"
So far, the account stuff has been working fine for me. Logging in has been smooth, and my orders are saving properly. Compared to a few other sites I’ve used where my order history randomly disappears, this has been straightforward.
StarlaMansi_05
February 01, 2026
"Solid order, just a little slow on updates"
I ordered a scope mount and a few small parts from OpticsPlanet, and my gut feeling is they’re reliable. Shipping was quicker than I expected, showed up in about four days, and the tracking worked without any issues. Everything was packed fine and nothing was missing. I’m giving it 4 stars mostly because the email updates felt a bit behind, but the actual order went smoothly.
hello_mamie701
January 31, 2026
"The item showed up exactly as described, which..."
The item showed up exactly as described, which I really appreciate. No surprises, no weird differences from the listing. that’s the kind of accuracy that keeps me coming back—if that ever stops being the case, I’d probably start looking somewhere else.
SalvadorChase
January 27, 2026
"Smooth and Easy Checkout"
The site was easy to navigate, and I didn’t run into any issues while checking out. Overall, it was a smooth experience and made placing my order simple
HUTCHENS
January 15, 2026
"Pretty smooth order overall"
I ordered a scope mount and a few small parts, and to their credit, everything that showed in stock actually was in stock. I was expecting one of those annoying backorder emails after paying, but that never happened. The only small gripe is that I wish the shipping updates had been a little more detailed, but the order still went out within a few days and matched what the site said. Overall, solid experience and I’d order from them again.
MAREZ
January 11, 2026
"Canceling my order was surprisingly easy"
I accidentally ordered the wrong item and sent in a cancellation request, thinking it might turn into a whole hassle. To my surprise, OpticsPlanet handled it really quickly. There wasn’t any annoying back and forth, and my refund showed up a few days later. I was really happy with how smooth and painless the whole thing was.
michael_Johnson71
January 09, 2026
"Quick and useful fraud check"
I had to go through a fraud verification after placing my order, which was a bit annoying at first, but it was actually quick. Support got it sorted without much hassle, and my order kept moving along. Simple and useful process overall.

View More Reviews

OpticsPlanet Q&A

How do they get away with ripping off customers and what recourse do we have

I order several items before august 1st. now over 10 days later i'm receiving. email saying the items are out of stock. bad service you suck.

Why so long to get refund only 50 or 60 miles away.should have done background check first shame on me

Have a question about OpticsPlanet?

Customer Reviews

Questions & Answers

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.